Ten64 not powering up

Hi,

Having issues with powering up the T64. I am using the original adapter, green light on the power brick is lit. When I plug it into the T64, no lights turn on and the fan does not spin up.

I was going to test the ac adapter with a multimeter tomorrow when I realized that it smells like something is burning. Is there a process to get it RMA’ed? Hasn’t been opened up in a bit and I only turn it on when I need it. Wifi and LTE cards have been installed for several months with no problem.

Thanks!!

Oh no! Can you email me at matt@traverse.com.au and we will determine the best way to do an RMA.